The original purchaser of an eligible product may elect to register for a free Lifetime Service Agreement. To accept this Lifetime Service Agreement, you must register your product and submit proof of purchase for processing approval as described below.
The Lifetime Service Agreement provides the original owner of qualifying Katana Scissors Diamond Brand a lifetime of free repair, sharpening, free service and free replacement parts subject to the limitations set forth below.The Lifetime Service Agreement is available free of charge, on all eligible qualifying Katana Scissors Diamond Brand, subject to the terms and conditions stated below. Customers have 90 days from date of purchase to register tools for the Lifetime Service Agreement. Once all conditions of the registration process are fulfilled, the Scissors service coverage lasts the lifetime of the original purchaser. The Lifetime Service Agreement status on a scissor is not transferable to persons other than the original purchaser. Note: The Katana Scissors Diamond Lifetime Service Agreement is only available for eligible Katana scissors purchased at a approved establishment. Web: katanascissors.com, beautybykatana.com, Businesses “Katana Beauty Shop.”
How to Obtain Service
To obtain service for this Katana Diamond Line, you must send the shears to Beauty By Katana on the address provided on your invoice or you must contact by phone or email for the nearest warranty store. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver’s license, passport). You must send a money order on behalve of Katana Beauty Shop of $ 25.00 for the handeling and retuned shipping.
Contact us at service@beautybykatana.com for questions related to refunds and returns.